Thursday, December 12, 2013

VIDZSTAR SCAM (update & how I got a refund)

Hi guys, I realised a lot of people like me, didn't clearly read the terms and conditions for the vidzstar website which resulted in us suffering the same fate. Similarly, I know a lot of you want to know how I got my refund and all that jazz. If you're reading this post, it most probably means that you're bank is now short of 49.95USD. But no worries, in this post I will show you guys how I got my refund and hopefully it'll work the same way for all of you too.
I think one of the reasons they were so willing to give a refund

After I saw my bank statement (enraged), I tried to cancel my "subscription" immediately so as not be charged mysteriously again but to my disappointment, I realised that I couldn't cancel because they couldn't find my name in their database or something ridiculous like that. Seeing this (even more enraged), I sent them a mail. This is the exact mail I sent them.


 And then almost immediately, I received this mail from them.


One day later, which is pretty efficient in my opinion, they replied to my mail with this.

So as you can see, it was pretty straight forward and easy in my case to get my refund which is so lucky. You can email them and I think if whoever the person who is assisting you is nice, you may get your refund. I would say the first thing you should do is drop them a mail and if you're too lazy to go and check it, it's (info@vidzstar.com) I was shocked that they agreed to a refund so easily. I even wrote a mail to thank them and this is the reply I got. I thought it was pretty funny.

                     Meredith, Your reply to support request #993121 has been noted. Sincerely, VidzStar

I think one of the reasons they were so willing to give a refund is because they received mails from scambook already so they're a bit more wary of complaints. I wrote an entry of scambook too because I was really quite pissed but all is well now. 


Hope this post helps whoever who is in the same situation as I was and I hope you guys have a great day ahead!
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2 comments:

  1. UnknownJuly 16, 2014 at 3:58 PM

    Hello. I was hoping you could help me..

    I was just browsing my online bank statement and noticed I was down almost £30!!.

    I went to the website that was the payment reference and took a peek.. I've apparently been a member since November 2012!!!!!
    Only problem is I was in hospital at that time and was still also recovering from a coma in the July.

    I did NOT create the account and I fear my ex did for me :(

    I'm alarmed at how often they have been taking money as I have not noticed before now.. I'm disabled and thus in receipt of disability benefit. and I'm worried about trying to cancel this on my.own as I am rubbish at fighting my own battles because of my neurological problems :'(

    PLEASE, PLEASE help.
    I would be very very greatfull if you did.

    Please get in contact with me as soon as you can.

    Thanks in advance xx

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  2. AnonymousOctober 9, 2014 at 8:44 AM

    hi , yup they got me too , ive been paying £30 a month since april 2014 so they own me £180 fortunately my bank has made it impossible for them to take anymore. I have emailed them as again I think ive clicked on a free trial found myself unable to watch any films and forgotten about it (scarey is it ) . I have also contacted a consumer advice site as this type of selling should nt be allowed . Tracy

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